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Slack Integration (via Zapier)
Slack Integration (via Zapier)

Notify a Slack channel when feedback is sent to Userfeed

Ben M. avatar
Written by Ben M.
Updated over 2 years ago

Since Userfeed is built 100% on Intercom, you can use Intercom's Zapier app to get notified in Slack when new feedback is created. Here's how:

  1. Log in to your Zapier account (or sign up if you're a new user)

  2. Click this link and follow our Zapier template: https://zapier.com/app/editor/template/37524

Note: This is not a native Userfeed/Slack integration so there are limitations. Only new feedback activity from users will show in the channel, not leads. Also, there isn't a direct link to the Userfeed post. These will be addressed in a native Slack integration in the future.

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