Videos
Use cases & Templates
Capturing feedback
Capture feedback within Intercom conversations (Top use case 🏅)
Send apps in bots (ie. by clicking an element on the page)
Managing and categorizing feedback
Prioritize based on Intercom data (Top use case 🏅)
Closing the loop and messaging users
Message all users who have requested a post (Top use case 🏅)
Follow up with users who submit new feedback (In Userfeed UI)
See what past feedback a user has given while you're in a conversation with them (Intercom Inbox app)
Notifications/Settings
General Intercom templates and use cases ⚡️
Using Intercom tags to manage feature flags (Top use case 🏅)
Automate feedback capture using intercom tags and customer actions
Add a button that sends Intercom apps (Top use case 🏅)
Intercom user community
Intercommunity (Slack group)